#glscda 2012 Session 2 – Condoleezza Rice & Patrick Lencioni

#glscda 2012 Session 2 – Condoleezza Rice & Patrick Lencioni

Condoleezza Rice – No Higher Honor
Three Big Shocks
1) September 11th
Recognized how different our vision of security is (physical)
2) Financial 2008
3) Arab Spring
Fear is breaking down. All that is left between dictator and people is anger.
Universality of freedom
Everyone wants the basic rights.
The rights that come with those who govern you need to ask you.
Freedom brings rights, but also responsibility.
It takes time for freedom to become democracy and true freedom.
The strong cannot exploit the weak – needs to be understood
Every life is worthy in democracy there are no life positions. If every worthy than every life is capable of greatness. It is the responsibility of ppl to make sure the opportunities are available.
We are all worthy in God’s eyes
God died for everybody.
Action on that principle that everybody is worthy needs to be noticed.
Governments cannot produce compassion, people can.
It is the compassion of the people that carry out the actions, not the governments that put money out.
The best thing you can do is to give people the control over their lives through education.
Transforming power of education.
With education it doesn’t matter where you came from, it matters where you a going in life.
Why then can we look at your postal code and know whether our not you are educated. We are failing.
Leadership is not just who follows you, but who you are building up to lead next.
The great example is Jesus
Optimism is the great characteristic of a leader.
Keep a clear perspective of how difficult your circumstances are. That is the only way to stay optimistic. After the World War how would they have lead. Question asked after terrorism. Maybe we don’t have it so bad.
If you focus on today’s headlines you lose track of tomorrows opportunities to break out of history’s mistakes.
It is a privilege to struggle. When no struggles then we think ourselves great.
Suffering produces – Scripture reference (privilege to struggle)
When things seem impossible they can seem inevitable another.

Patrick Lencioni – Why Organizational Health Trumps Everything Else
Why don’t any of your competitors do this?
Does your competitors think it is below them.
“Organizational health is the single greatest”… quote
To maximize success organizations need to be 1) Smart 2) Healthy (Messy emotional)
1) Tech, engaged, relevant etc. 98% of the focus
2) minimal politics
Minimal confusion
High morale
High productivity
Low turnover

We are more comfortable with the logical
You can’t be successful without the number 1, but very few tap into the full potential because they don’t have the health.
Being healthy is the multiplying factor to the smarts of your organization
How do we make it healthy.?
1) Build and maintain a cohesive leadership team
Five behaviors (results, trust etc.)
2) Create clarity
Six questions
Why do we exist
How do we behave
What do we do
How will we succeed
What is most important, right now
Who must do what
When we answer these we create clarity
– loved the Dundir Mifflin mission statement – fake but so real

Why do we exist?
– what you produce might not be why you do it. Mary Kay cosmetics. Nothing to do with making women beautiful, but to provide jobs to women.
This helps us stay focused.

How do we behave?
– Three key behaviors these aren’t aspirational, they are actual. That make you lose credibility if you lose touch with behavior.
Willing to get punished for.
To violate your core behavior is to sell your soul
These need to go beyond a minimal standard.
“To work in a church you must never to it to just have a job.”

How will we succeed?
Strategy should be available to everyone.
Every decision you make should affect and be your strategy.
Create three strategic answers to help you through everything. (Southwest)
1) loyalty
2) stay on schedule
– Southwest
No strategy equals bad time management

3) communicate

4) reinforced through human systems

1) Build and maintain a cohesive leadership team
Five behaviors (results, trust etc.)
2) Create clarity
3) Communicate
4) reinforcement
– these are done in a circle with an XY axis starting top left and then moving clockwise.


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